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🚀 A Milestone Year & Exciting New Learning Journeys! |
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Dear Steven,
2025 is already shaping up to be a big year for learning—and an even bigger one for us at Plataan as we celebrate our 20-year anniversary! For two decades, we’ve been committed to helping Microsoft professionals like you stay ahead in an ever-evolving landscape. To mark this milestone, we’ve created a special video reflecting on our journey.
Watch it here! |
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But we’re not just looking back—we’re moving forward with brand-new Learning Journeys and expert sessions!
New Learning Journeys Now Available:
✅ FSCM Learning Journey – Master Dynamics 365 Finance & Supply Chain Management, now included in your subscription.
✅ AI Learning Journey – Learn how AI is transforming business applications.
Exciting Updates for Customer Engagement Participants:
If you're working with Dynamics 365 Customer Engagement, we’ve got something special for you! The new Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate (MB-280) certification is now available in the Customer Engagement Learning Journey.Â
This certification is your gateway to configuring, customizing, and extending Dynamics 365 Sales—helping you stand out as a Customer Experience expert.
On top of that, we’ve added a new expert session on Customer Insights Journeys, featuring Malin Martnes, a Microsoft Regional Director and MVP.
🌟 2025 is all about growth, and we’re here to support you every step of the way. Scroll down to explore what’s new!
And speaking of growth, our Learning Journey team is expanding too! 🌍✨ Meet the experts—both new and familiar—who are here to guide you through the latest in Business Central, AI, FSCM, and Customer Engagement.
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Meet the team
Welcome back to our cherished "Meet the Team" feature, where we celebrate both new and familiar faces in our Learning Journey community! 🎉
Our team is the crème de la crème of the learning world, boasting a lineup of MVPs, MCTs, and seasoned professionals dedicated to your success. We're not just any team; we're the best support crew you could hope for on your educational voyage.
Exciting news - we're ramping up our expert sessions at a rapid pace! Our Learning Journeys are evolving into a year-round expert event, providing you with continuous VIP access to top Business Central insights and expertise. 🌟🎟️📚
Get ready for an unparalleled learning adventure with us! |
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New Expert Sessions – Stay Ahead with the Latest Insights!
Continuous learning means staying updated with the latest tools, techniques, and best practices. That’s why we’re excited to introduce brand-new expert sessions designed to keep you ahead of the curve.
📌 Optimizing Business Central Performance – A Consultant’s Guide
Unlock expert strategies to fine-tune Business Central for optimal performance. Whether you're troubleshooting slow processes or looking to improve efficiency, this session will help you deliver faster and more reliable solutions.
đź”—Book your seat
📌 Mastering Business Central Page Scripting Tool
Get hands-on with Business Central’s Page Scripting Tool and learn how to leverage its capabilities for testing, automation, and improved system interactions. This session is essential for anyone working with Business Central customization and development.
đź”—Book your seat
📌 Monthly Customer Insights Journeys Update (Brand New!)
Stay ahead with regular updates on Dynamics 365 Customer Insights Journeys, featuring expert insights from Malin Martnes—Microsoft Regional Director & MVP for CI-J. Gain insider knowledge on the latest developments and best practices.
đź”—Book your seat
📌 What’s New in Business Central 2025 Release Wave 1
Discover all the latest features and updates in Business Central’s 2025 Wave 1 release. This session is completely new and distinct from past release briefings, offering fresh insights into how the latest changes will impact your work.
đź”—Book your seat
💡 Don’t miss out! These sessions provide direct access to MVPs, MCTs, and top experts—helping you stay ahead in the ever-evolving Microsoft ecosystem.
👉 Log in now and explore the new expert sessions in your Learning Journey subscription!
 Participant Portal. |
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📅 Upcoming Expert Sessions – Stay Ahead with Continuous Learning! |
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Our expert-led sessions are designed to keep your team at the forefront of Business Central, AI, Customer Engagement, and more.
👉 Here’s what’s coming up next: |
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🚀 The AI Learning Journey – Are You Ready for What’s Coming? |
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AI is no longer just an emerging technology—it’s here, evolving fast, and transforming businesses at an unprecedented pace. It’s not just about new features; it’s about reshaping entire industries, processes, and the way we work.
And now, with the EU AI Act introducing new compliance and literacy requirements, the question is: Is your team prepared?
🔹 Do you understand how the EU AI Act affects your role? |
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🔹 Are you equipped to navigate AI-driven changes in Business Central and Dynamics 365?
🔹 Do you have the skills to leverage AI beyond just automation?
That’s why we’ve launched the AI Learning Journey—a structured program to help professionals master Microsoft AI, Copilot, and the essential AI concepts they need to adapt, innovate, and comply with the upcoming AI regulations.
🚀 As of now, you can activate the AI Learning Journey for your employees!
Ensure your team stays ahead—log in to the Learning Journey Manager Portal and activate AI Learning Journeys for your organization today.
👉 Access the Learning Journey Manager Portal |
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🤖 New in your Learning Journey: PL-7004 – Implement AI Models with Microsoft AI Builder |
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AI is no longer just for data scientists—with AI Builder in Power Platform, every business can harness AI to automate processes, analyze data, and enhance applications.
We’re excited to announce that the PL-7004: Implement AI Models with Microsoft Power Platform AI Builder course is now available in the Power Platform & AI Learning Journey!
🔹 What will you learn?
✅ How to use AI Builder for document automation, text recognition, and predictive analysis ✅ How to integrate AI models into Power Apps and Power Automate ✅ How to build custom AI models for tailored business scenarios ✅ How to apply AI capabilities without needing deep data science expertise
🚀 This course is ideal for developers, functional consultants, and Power Platform users who want to leverage AI to enhance business applications.
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📢 Unlock New Opportunities with the Customer Engagement Learning Journey |
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Customer expectations are evolving rapidly, and businesses need skilled professionals who can optimize Dynamics 365 Customer Engagement to deliver exceptional experiences. That’s why we’re excited to introduce the latest updates to the Customer Engagement Learning Journey, including the new MB-280 certification and an exclusive expert session!
🎓 Get Certified – MB-280: Dynamics 365 Customer Experience Analyst Associate
The new MB-280 certification course is now available through the Learning Journey!Â
This certification equips professionals with the skills to:
âś…Â Configure and customize Dynamics 365 Sales âś…Â Leverage collaboration features to enhance customer interactions âś… Master Dataverse and model-driven apps for powerful business solutions
Now, you can also register for the following courses: 📌 MB-280T01 - Configure Dynamics 365 Customer Experience Model-Driven Apps 📌 MB-280T02 - Empower Sellers with Dynamics 365 Sales and Microsoft Copilot for Sales 📌 MB-280T03 - Design and Deliver Powerful Customer Experiences with Dynamics 365 Customer Insights
🚀 Ensure you are ready— Check your Participant Portal |
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đź“… Stay Ahead with Monthly Customer Insights Updates! |
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Keeping up with Microsoft’s Customer Insights Journeys updates is critical for professionals working in Customer Engagement and Power Platform.Â
That’s why we’re introducing a monthly expert session, led by Malin Martnes, a Microsoft Regional Director and MVP for Customer Insights Journeys.
🌟 What to expect in these sessions? ✔️ The latest feature releases & updates in Customer Insights Journeys ✔️ Expert insights on how to apply new functionalities in real-world scenarios ✔️ Best practices for optimizing customer engagement strategies
🔔 First session: February 27, 2025 (Monthly) – Activate this session for your team now!
📢 Stay at the forefront of Customer Engagement — Check your Participant Portal |
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🚀 FSCM Learning Journey – Now Available & Off to a Great Start! |
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If your team works with Dynamics 365 Finance & Supply Chain Management (FSCM), we’ve got great news—the FSCM Learning Journey has been live since the beginning of the year, and it’s already making an impact!
The first sessions have been successfully delivered, with strong engagement from participants, helping professionals build critical skills in Finance & Supply Chain Management and stay ahead of Microsoft's latest innovations.
📚 What’s Included in the FSCM Learning Journey?
This comprehensive program equips participants with core functional and advanced skills through expert-led training and certification prep courses, including:
✅ MB-920 – Exam Prep Course: Dynamics 365 Fundamentals ERP ✅ Core Functional Foundation – Microsoft Dynamics 365 FSCM ✅ MB-310 – Exam Prep Course: Microsoft Dynamics 365 Finance ✅ MB-330 – Exam Prep Course: Dynamics 365 Supply Chain Management ✅ MB-500 – Exam Prep Course: Dynamics 365 Apps Developer ✅ MB-700 – Exam Prep Course: Dynamics 365 Apps Solution Architect
🚀 As a Learning Journey Manager, you can now activate the FSCM Learning Journey for your employees! |
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Embrace the New Era: Keep Learning, Keep Growing! 🌟 |
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We are entering a new era—one filled with unprecedented opportunities for innovation and growth. As shared at Directions EMEA, AI and evolving technologies are transforming the landscape, and there’s no better time to invest in yourself and your skills. |
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Our Learning Journeys are here to support you—whether you're a new hire, at an intermediate stage, or an advanced professional. With more programs arriving soon, there’s a wealth of content to help you stay ahead, adapt, and excel.
Empower and Excel with Our Learning Journeys
Take advantage of our three-tiered Learning Journeys: Proficient, Progress, and Specialize sessions. From comprehensive deep dives to focused microlearning, our offerings are designed to empower you while strengthening your organization.
And don’t miss out on our ever-growing list of Expert Sessions, crafted to help you delve deeper into specialized topics and stay updated on the latest trends. Perfect for experienced profiles, these sessions offer the flexibility of targeted learning to expand your expertise even further.
Remember:
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Your Home Base 🏠is the Learning Journey Participant Portal—the starting point for every new skill.
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Embrace Support 🤝—lean on instructors, peers, and expert sessions to make your journey smoother.
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Practice Makes Perfect 🔬📚—labs and assignments are where learning becomes doing. Embrace the journey, with all its challenges and "aha" moments.
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Stay Focused 🎯—build a solid foundation by progressing step by step.
No matter where you are in your career, now is the time to dive in, explore, and grow. Continuous learning is the key to thriving in this new era. Take the first step today—your future awaits.
Access your Learning Journey and Expert Sessions in the Participant Portal and keep growing!
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🔍 Stay Tuned and Connect with Business Central Updates:
All Resources in One Place:
aka.ms/BCALLÂ
New and Planned Features:
aka.ms/BCReleasePlan
Feature Requests:
aka.ms/BCIdeas
Latest Productivity Tips:
aka.ms/BCProductivity
Security & Privacy Documentation:
aka.ms/BCSecurity
Communicate with the BC Product Group:
aka.ms/BCYammer
Alerts about Upcoming Regulatory Requirements:
aka.ms/BCAlerts
Dynamics 365 & Power Platform ReleasePlanner https://releaseplans.microsoft.com/ |
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We are here to help you grow
Remember, Learning Journeys is more than just a learning platform; it's a community where we all grow and thrive together.Â
We are here to support you every step of the way, and we encourage you to make use of the instructor support available in the booster programs. Feel free to reach out to us with any questions, feedback, or suggestions you may have. Your input is valuable and helps us tailor the program to meet your needs.Â
Thank You!
Thank you for being a part of our learning community. Together, we can achieve remarkable things. We look forward to accompanying you on this exciting journey of exploration and growth!Â
 The Learning Journeys Instructor TeamÂ
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